Blue Heron FAQs
Q. Are you open year-round?
A. During peak season, we are open 7 nights a week. Our hours vary during the off-season, so please call us before coming to dine.
Q. What is your cancellation policy?
A. Cancellation of your reservation within 14 days of arrival results in the entire lodging amount per reserved room to be non-refundable. No shows and early departures are charged the entire amount of the reserved stay. Cancellation outside of 14 days results in a $15 cancellation fee per reserved room. A two night minimum stay is required on weekends, Memorial Day Friday thru Labor Day Monday. Credit Card Authorization is required for all Reservations. Off season cancellation within 3 days of arrival result in the first night of lodging to be non-refundable.
Q. Do all of your rooms overlook the river?
A. Every room we offer overlooks the beautiful Current River. Make sure to take advantage of the view from our Adirondack deck chairs located outside each room.
Q. Are all of your rooms non-smoking?
A. Yes. We are a smoke-free establishment at The Landing, so all of our rooms as well as The Blue Heron restaurant and The River Store are non-smoking. To accommodate smokers, we do provide plenty of outside ashtrays which are positioned throughout the premises. A $150 cleaning fee will be charged to anyone who chooses to smoke inside the rooms.
Q.What time can we check in?
A. Check-in time is 3:00 pm and check-out time is 11:00 am. If you arrive before 3:00 pm, check with the hotel front desk, and if your room is ready, we will be glad to check you in early.
Q. Does the Landing have internet access?
A. Yes. Each room has wireless Internet access available at no charge. Please check with the front desk to acquire the guest password.
Q. Will coffee be available in our room?
A. We at The Landing firmly believe in waking up in the morning, stepping outside, taking a deep breath of fresh Ozark air, and gazing at glorious Current River. Therefore, we provide coffee pots in the room, as well as at the hotel lobby or The River Store. Our friendly staff will greet you with a hearty “Good morning!” and a fresh cup of complimentary java. Coffee will be available at 8:00 am in these locations year-round.
Q. Is there an area where we can barbecue?
A. Unfortunately, since we have a wood-framed building with plenty of wooden decks, our insurance policy does not allow for ANY open fires anywhere on the premises or on the gravel bar. However, we can suggest the pristine Big Spring National Park, located 4 miles south of The Landing, as a wonderful place to grill. If you’re looking for an area more conveniently located, there is a public riverfront pavilion directly across the river from us.
Q. How many people can we put in one room?
A. Our single rooms with king beds can accommodate up to 2 people (3 including a small child), and our double rooms with 2 queen beds accommodate up to 4 people (5 including a small child). We do not offer rollaways for extra people. This is strictly enforced and there are no exceptions.
Q. Do you have a swimming pool?
A. We do not have a swimming pool. During warm months, our river access is available for swimming from sunrise to sunset.
Q. Are pets allowed?
A. Pets are not allowed at The Landing & Rosecliff Lodge.
Q. How often do you transport people up the river to float?
A. On weekdays, we go about every 30 minutes. On weekends, we go more often, but with large crowds wait times may be longer. We make a great effort to get you to the river as soon as possible.
Q. Will you haul my personal canoe, tube, kayak, etc?
A. We do haul your personal floating vessels. Most times, the fee for hauling your vessel is the same price as if you were renting our vessels. It is best to call in advance to specify the details about your personal vessel. To expedite and make your float more convenient, we strongly recommend using our equipment.
Q. How late in the day can we go out on a float trip?
A. Depending on the time of year, we can take you floating up until 4pm.
Q. How cold is the water in Current River?
A. The temperature of the water stays relatively the same temperature throughout the year with a range approximately between 60 to 70 degrees.
Q. Are there lockers available while we go floating?
A. We do not have lockers available for use on your float, however you can lock up your possessions in your vehicle and check your keys into our free key check.
Q. Are pets allowed to go floating?
A. We do allow pets to go floating with you, however, the lodge is a pet free facility.
Q. Do I need to make reservations for my float trip?
A. Reservations are not necessary during the week. We only take reservations for Saturday float trips, and we highly recommend making a reservation if you desire to float on a raft, kayak, or in a canoe. Tubes are in large supply and do not require reservations.
For all overnight canoe trips, reservations are required and extra information needs to be discussed before the trip is booked. This allows The Landing to be prepared in expediting your float trip.